On a weekly basis Frigate Agency carries out educational trainings for promo personnel which are aimed at giving certain skills of goods presentation and negotiation with customers, helping to understand how to contact correctly with the buyer

All trainings include special tests and role games to help the training manager evaluate correctly every candidate.

 On constant basis Frigate Agency carries out trainings for sellers and consultants in Duty Free shops. Every week the following trainings take place: tobacco, liquors, perfumes and chocolates.

Additionally we have trainings for merchandisers and “mystery buyers” on the rules of merchandising and how to evaluate the quality of service at various selling points.

Example of our work with promoter: